This Cancellation Policy explains how to cancel your GymlyCRM subscription and what happens to your account afterwards. It applies alongside our Refund Policy and our Terms of Service.
1. Cancelling your subscription
You may cancel your GymlyCRM subscription at any time from your dashboard, or by contacting us directly. Cancelling stops future billing — your gym's access continues until the end of the billing period you've already paid for, after which it will not renew.
2. What happens to your access
Your dashboard, member records and all platform features remain fully usable until the end of the billing period already paid for. Once that period ends, access is suspended rather than deleted — you can still reactivate at any time (see Section 4) rather than losing your gym's data.
3. Your data after cancellation
We do not delete your gym's data immediately on cancellation. Your members, plans, payment records and settings are retained so that a reactivation restores your account exactly as you left it. Cancelling a subscription does not, by itself, entitle you to a refund for the current billing period — see our Refund Policy for when a refund applies.
4. Reactivating your account
To resume using GymlyCRM after cancellation, contact us at the details in Section 5 below or log back in and follow the prompts to restart billing. Your existing data will be there when you return.
5. Contact us
Questions about cancelling your subscription: hello@gymlycrm.com
GymlyCRM
A1/42 Sadaf CHS, Scheme 33
Karachi, Sindh, Pakistan
+92 300 2107971
